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| Premium Pro Enterprise FAQ | ||||||
One of the major differences you will notice about Premium Pro Enterprise is that you can now easily apply updates without any need for additional downloads or CDs. These automatic updates allow for immediate access to new returns and changes throughout the tax season.
The import data file feature in Enterprise allows you to transfer your existing company data files from the current desktop software to the new platform. There are no additional costs to use Premium Pro Enterprise. All products will be migrating to the new platform in the future. The interface is similar to MPFP but the main difference is that Premium Pro Enterprise is not online like MPFP. When using Enterprise, the only time you will be accessing the internet is when you are logging in and to receive updates. All of your company’s data will be stored on your end - either on your local machine or your company’s internal network. To begin using the Premium Pro Enterprise product, you must first go to the initial login page and register your companies, add users, and assign permissions using the Administrator Tool. After completing your registration, go back to the initial login page and click on the “Install Premium Pro Enterprise” link in the bottom right-hand corner. If multiple users will be accessing the software in a network environment, you will need to set up a network database. To do this, click on the "Download Network Install" link and the instructions will appear on how to do so. After setting up the network, you will continue the installation process for each user's machine by clicking on the "Download Application" link and going through the installation procedure. If there will only be one user, you may skip the network install process and just click on the "Download Application" link. After installing Premium Pro Enterprise, you can either import you Annual Statement data as you did with the desktop software or you can actually import your company datafiles from the desktop software to Enterprise. This will transfer all your data from desktop directly to the schedules and state returns in Enterprise. Yes, the registration process will need to be completed for current MPFP Online users as well. To add companies, the administrator will go to initial registration page and login using the supplied username and password. Click the “Sub Companies” link on the right side of the page and you should then see a link to “New Company”. Click on this link, enter in the sub company’s information and then click on “Submit”. After doing so, the new company will be added to the list of sub companies. (Remember that you first register your company and set up the administrator user before adding additional companies.) To do this, go to initial registration page and login using the supplied username and password. Click the “Users” link on the right side of the page and you should then see a link to “New User” on the right that you can click to add users. After adding a user, you can assign specific companies to various users when applicable. (Remember that you first register your company and set up the administrator user before adding additional users.) There is no limit on how many additional users you may set up. If you forget your password and are the administrator user, you may go to the initial registration page and you should see the link “Forgot your password?” Click on this link, enter your username, and enter the correct answer to your security question on the next screen. Once the correct response has been entered, an email with your password will be sent to your email address. If you are not setup as the administrator user, you will not be able to login here. This login is for the administrator user only. If you continue to have issues with logging in, please do not hesitate to contact us and we will help you with your situation.
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